Cleverly Company
User Agreement & Privacy Policy

1. Who Can Use the Portal

• You must be at least 18 and authorized by your organization to create/manage services with us.
• You agree that all the information you provide is accurate and up to date.

2. How You Can Use the Portal

• Use the Portal only for business purposes related to Cleverly Company services.
• Keep your login details private and secure.
• Don’t share your account or try to bypass security.
• If misuse or security issues are detected, we may suspend or close your account.

3. Submitting & Managing Tickets

• Tickets should be related to services Cleverly Company provides.
• Please make sure your ticket details are accurate and respectful.
• Our team may communicate with you via the Portal, email, or phone.

4. Your Privacy Matters

What We Collect

• Account details: name, email, company, contact info.
• Ticket details: what you share when submitting a request.
• Technical info: IP address, browser, system logs for security.

How We Use It

• To process and resolve your tickets.
• To improve our services and keep the Portal secure.
• To contact you with important updates.
• To meet legal or regulatory requirements.

Who We Share It With

• Never sold or rented.
• Shared only with trusted service providers helping us run the Portal.
• Disclosed only if required by law or to protect rights/safety.

Security & Storage

• We use industry-standard security to protect your data.
• No system is 100% secure, but we take strong measures to reduce risk.
• We keep your data only as long as needed for services or legal reasons.

5. Your Responsibilities

• Keep your account secure and notify us of suspicious activity.
• Submit only lawful, safe, and accurate information.
• Don’t upload harmful files, code, or materials.

6. Intellectual Property

All content and technology in the Portal belong to Cleverly Company. Please don’t copy, distribute, or modify it without our permission.

7. Ending Your Access

We may suspend or remove access if these terms are violated or for security reasons.

8. Limits of Our Liability

We’ll always do our best, but we’re not responsible for indirect or incidental damages from use of the Portal. Our liability is limited by law.

9. Updates to This Policy

We may update this policy occasionally. If we make changes, we’ll post them here. Continuing to use the Portal means you accept the updates.

10. Need Help?

If you have questions about this Agreement or Privacy Policy, please contact us:

• Email: info@thecleverlycompany.com
• Phone: 406-248-7117